You provide the network infrastructure, technology, security and expertise to build comprehensive connectivity solutions to meet your organization unique needs, simply sharing the time of day you had trouble accessing the service along with the specifics of your location and the type of wireless device you are using will allow the support staff to look at service logs that may have recorded information regarding your connectivity trouble. To summarize, the control system network is often connected to the business office network to provide real-time transfer of data from the control network to various elements of the corporate office.
Your team of local field engineers and network support staff are available to assist with all your day to day IT support or project requirements, noc staff troubleshoot and resolve network system malfunctions and deploy server-based systems and storage area networks, also, typically, the wan links between the hubs of the network will have to be engineered to operate as a high-speed and reliable backbone connection.
Want to check how your Network Operations Center Processes are performing? You don’t know what you don’t know. Find out with our Network Operations Center Self Assessment Toolkit: