Online community: How are participants experiencing the change?

The capacity to reflect, reason, and draw conclusions based on your experiences, knowledge, and insights.

Positive Service

You need to constantly find ways to create new and engaging content to spark consideration and positive experiences with your brand, focus group participants should be selected based on familiarity with a product, service or purchasing behaviors. As a matter of fact, brand communities create value through a set of activities that create brand engagement.

Want to check how your Online community Processes are performing? You don’t know what you don’t know. Find out with our Online community Self Assessment Toolkit: